Q: How can I pay for my services? Our Residential customers with regular recurring services are billed on the 15th and last day of each month. Our Commercial customers with regular recurring services are billed monthly on the last day of the month. We accept the following forms of payment: Personal Check, ACH (electronic bank transfer), credit cards (convenience fee is charged). There is a $10 late fee for each 10 days an account is past due. For one time jobs we reserve the right to collect payment at time service is rendered. Jobs that require materials (mulch, pavers, etc.) will be billed 50% due upfront and 50% due upon completion of job.
Q: Am I obligated to continue your services? You are under NO OBLIGATION to continue our lawn services and may cancel your service at any time by calling or emailing our office. You are still responsible for all outstanding account balances at time of cancellation.
Q: Do you provide short term lawn care for realtors and property managers? Absolutely! We love to help any way we can!
Q: Is there a charge for an estimate of services? All estimates are provided FREE of charge and are good for 30 days.
Q: What if I am unhappy with any services I receive? It is rare that our customers are unhappy with any service they receive; however, if you are dissatisfied in any way we want to know and will do everything in our power to make you happy.
Q: Do you have a referral program? Yes! Refer a new customer to us and receive a $25 account credit AFTER the new customer pays their first invoice in full.